Once approved, your phone number will be visible in the sender’s section. Facebook Business Verification is also required. Note: Once you have filled out the request you might have to wait up to 2 weeks in order to have it approved. Step 3: Fill out the Twilio request for a WhatsApp number. Step 2: In the Twilio dashboard select – Programmable SMS Let’s get started and set up WhatsApp widget step by step! Twilio is one of them, and this integration enables you to use WhatsApp in the most convenient way with Kommo. Note: This integration is supported through Twilio as WhatsApp has provided access to its API only to a limited list of intermediaries.
You can also add the tag for your lead customers.įor more information on Twilio WhatsApp integration with Helpwise for shared WhatsApp inbox, book a free demo with our product expert.The world’s most popular messenger app is now a part of Kommo! Here is a brief guide on how to integrate WhatsApp for Business allowing you to capture leads and have WhatsApp conversations directly from Kommo. You can view who is currently viewing the WhatsApp chat thread. When your team member reply to a message then another team member can view who is currently replying the WhatsApp chat thread. Collision detection in WhatsApp chat thread. You can leave a note and also mention your team member in message thread. Collision detection when any of team member reply to the message thread. Realtime know the status(Read, Sent, Delivered) of the messages. Realtime receive and send messages with Media. Here are the list of various features of Helpwise WhatsApp shared inbox: Once you successfully connected your Twilio-WhatsApp Number with Helpwise, you can add team members to your shared inbox. Learn how to integrate your Twilio-WhatsApp with Helpwise. 
You can receive and send the WhatsApp messages with the media directly from Helpwise. From WhatsApp-Helpwise integration you can create a WhatsApp Shared inbox in Helpwise.
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